Privacy Policy

Effective Date: September 25, 2025

Bus Master Warranty respects your privacy and is committed to protecting it through this policy. This Privacy Policy explains how your personal information is collected, used, and shared when you visit or interact with https://busmasterwarranty.com (the “Website”).

Who We Are

This Website is operated by Bus Master Warranty, LLC, provider of extended warranty plans for commercial and school buses.

What Personal Data We Collect and Why

We collect information to provide warranty quotes, register dealers, track affiliate sales, and improve our services.

Information You Provide to Us

  • Contact Forms & Quick Quote Forms: Name, email, phone, bus information, and message details. This data is used to respond to inquiries, provide quotes, and deliver requested services.
  • Dealer & Affiliate Registration: Dealer information, business contacts, and affiliate sign‑ups to manage commissions and Dealer Portal access.
  • Customer Transactions: If you purchase a warranty or service, we collect name, contact, vehicle information, and payment details via secure processors.

Information Collected Automatically

  • Cookies: Cookies are used to store preferences, manage session logins, and enable affiliate tracking via AffiliateWP.
  • Analytics: We collect anonymous analytics data (page views, browser type, IP region) for performance and marketing insights.

We only collect data necessary to:

  • Provide warranty quotes and services.
  • Register and manage dealer/affiliate accounts.
  • Track commissions and dealer sales.
  • Improve Website performance and marketing.

We do not sell your personal information to third parties.

Comments

If comments are enabled (e.g., blog articles), WordPress collects the data shown in the comment form, user’s IP, and browser data to help spam detection.

Media

If dealers or affiliates upload images (e.g., logos for promotions), uploaded files may be publicly accessible. Users should avoid uploading images with embedded location data (EXIF GPS).

Contact Forms

Form submissions (Quick Quote, Become a Dealer, Contact Us) may collect personal data (name, email, phone, details of request). We keep submission entries for up to 12 months for customer service purposes, but they are not used for marketing without your consent.

Cookies

This Website uses cookies for:

  • WordPress login and session management.
  • AffiliateWP tracking (to credit dealers and affiliates).
  • Analytics and marketing optimization (Google Analytics, potentially Facebook Pixel).

You can control or delete cookies via your browser settings.

Analytics

We use Google Analytics and similar tools to measure performance and improve user experience. Data is anonymous. You may opt out by using Google’s opt‑out browser add‑on.

Who We Share Your Data With

  • Hosting Provider: [Insert Hosting Company] stores Website and transactional data securely.
  • AffiliateWP / Dealer Tracking: Uses cookies to manage dealer referrals and affiliate commissions.
  • Specialty Administration Services (SAS): Our third‑party administrator for warranty claims. Customer data related to claims processing is securely transferred as required.
  • Payment Processors: If payments are made online, they are securely handled by PCI‑compliant processors (e.g., Stripe/PayPal).
  • Email/CRM providers: For customer communications (e.g., Mailchimp, HubSpot, or similar).

How Long We Retain Your Data

  • Contact forms & quotes: Up to 12 months.
  • Dealer/Affiliate registration records: Retained as long as the account remains active.
  • Warranty purchase/contract data: Retained for 7 years minimum, in compliance with business and tax regulations.
  • Analytics cookies: Typically retained up to 26 months (Google default).

Your Rights Over Your Data

Depending on your location, you may have the right to:

  • Request access to your personal data.
  • Request correction or deletion of data.
  • Request restriction of processing.
  • Opt out of marketing communications.
  • Request a copy of the data we hold.

To exercise these rights, contact us at info@busmasterwarranty.com.

Where Your Data Is Sent

Our hosting servers are based in the United States. Data of EU visitors may be transferred outside the EU, but we ensure compliance with GDPR standards via secure hosting, encryption, and third‑party provider agreements.

How We Protect Your Data

  • SSL encryption on all Website pages.
  • Limited role‑based access to dealer/affiliate data.
  • Encrypted payment transmissions through trusted processors.
  • Ongoing staff training and compliance practices.

Data Breach Procedures

We maintain internal protocols for incident detection, reporting, and resolution. In the event of a breach affecting personal data, impacted users will be notified promptly in line with legal requirements.

Third‑Party Data

We may receive limited referral data from affiliates via AffiliateWP or from dealership partners for lead management. This information is handled with the same safeguards as other personal data.

Automated Decision‑Making

We do not use personal data for automated decision‑making or profiling beyond standard affiliate tracking and lead attribution.

Industry Regulatory Disclosure

As a provider of extended warranty plans, Bus Master Warranty complies with applicable U.S. laws governing service contracts.

Contact Information

For privacy‑related concerns or to exercise data rights, contact:

Bus Master Warranty, LLC 📍 300 Frandorson Circle, Suite 3230, Apollo Beach, FL 33572 📞 866‑990‑1039 📧 info@busmasterwarranty.com